Office Professionals

Key information

Cost: £150 per person
Start date: 26th February 2018, Evenings (6 x 2.5hrs)
Duration: 3 day,
Awarding body: Newham College.

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Who needs this qualification? Anyone in an office environment.

This qualification is aimed at employees that are interested in improving their efficiency in the office.

The 3 day course will take the candidates through the skills required to deal with clients, support colleagues and engage with the modern styles of an office professional.

Qualification content:

Our Office Professionals course covers the following topics:

  • Telephone techniques
  • Social media
  • Email etiquette
  • Understanding IT – Outlook/Office packages etc.
  • Basic letter writing.

Assessment: Portfolio of materials and end of module tests.

Entry criteria: Level 1 literacy recommended.

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