Who needs this qualification? Anyone in an office environment.
This qualification is aimed at employees that are interested in improving their efficiency in the office.
The 3 day course will take the candidates through the skills required to deal with clients, support colleagues and engage with the modern styles of an office professional.
Our Office Professionals course covers the following topics:
- Telephone techniques
- Social media
- Email etiquette
- Understanding IT – Outlook/Office packages etc.
- Basic letter writing.
Assessment: Portfolio of materials and end of module tests.
Entry criteria: Level 1 literacy recommended.Book Now