Is the Course for me?
This qualification covers the required skills and knowledge for preparing to work in the Travel & Tourism.
It is designed to meet the needs of learners who work or want to work in the industry with a focus on customer service skills.
What is involved?
This course will give you the theoretical and practical skills that you need to start a career in the travel & tourism or customer service industry.
On successful completion of the course you will be able to progress to Level 3 Travel & Tourism courses.
If you want to undertake further study, this qualification can lead to:
Level 3 Diploma in Travel & Tourism
This qualification could lead to jobs such as:
Customer service assistant or tourism guide