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Key information

Suitable for Adult (19+)
Level 2
Mode of study Part Time Day
Duration 18 weeks
Subject area Travel & Tourism
  • 05 Sep 2022
  • East Ham Campus

This qualification covers the required skills and knowledge for preparing to work in the Travel & Tourism industry. It is designed to meet the needs of learners who work or want to work in the industry with a focus on customer service skills.

Course description

Modules that this course will cover includes:

  • Understanding the Travel and Tourism Industry
  • Customer Service for the Travel and Tourism Industry
  • Visitor Attractions
  • Travel and Tourism Project
  • Running an Event
  • The Role of Overseas Resort Representatives
  • Worldwide Tourism Destinations
  • UK Tourism Destinations
  • Planning for Work in Travel and Tourism
  • Promoting Products and Services
  • Understanding Airline and Airport Operations
  • Airport Services

Additional information

Entry requirements

Ypu will need either a Level 1 qualification in Travel & Tourism or 5 GCSEs with at least a grade C in Maths and English.


On completion of this course, you can gain employment in customer services, travel agencies and airports or you can progress onto our BTEC Advanced Level 3 course.

Fees and funding

The course fee is £993 plus an exam fee of £75

If you are aged 19+, how much you pay for your course and any additional costs will depend on a number of factors. Learn more about course fees and finances.

We have a range of financial support options available to help you while you’re studying. Find out what support you may be eligible for.

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