To place a transcript order, for Open University qualifications please email firstname.lastname@example.org including your full student registration number and put ‘Transcript request’ in the subject line. If you do not have your registration number, please include the full name that you registered at the college with. Your transcript will be sent to the last registered address at the college. If you have changed address in the interim you will need to complete a change of address form.
Alternatively, if you have studied for a Pearson qualification, you may place an order directly with Pearson Education.
There is a £15 charge for a transcript or diploma supplement.
Transcripts sent by standard Royal Mail to overseas addresses can take between 2-8 weeks to arrive depending on the destination. Please note that the Standard Airmail service is not trackable.
For security reasons, we do not normally permit transcripts or diploma supplements to be sent electronically. However, due to the pandemic, where a student can provide us with evidence of identity, we can send electronic transcripts to an identifiable email address during the period of lockdown.
Yes, you can collect your transcripts by appointment only from the Higher Education office at Stratford Campus. You will need to bring photographic identification.
We aim to send transcripts within two weeks of an order being placed. Please note this may take longer during busy periods in July/August and January.
To place a duplicate certificate order for an Open University award, visit the OU Validated Awards page.
Check the link above for details about costs.
If you wish to communicate with the college with regard to any matter relating to Higher Education, please email email@example.com as this email account is monitored. Do not email individual members of staff as they may be on annual leave and not available to respond to your enquiry.