Newham College accredited to the matrix quality standard for information advice and guidance services

Newham College is proud to be presented with the Matrix Accreditation certificate for improving the lives of its students and apprentices, enabling them to achieve more.

Christine Smart, the matrix assessor, has expressed how impressed she has been with Newham College for its quality of standards and services enabling students and apprentices to reach their goals and improve their lives through employment.

“The overall impression gained from this assessment is of a service that lives and breathes its client-centred ethos with a real passion for transforming the lives of its students and apprentices and enables them to achieve.”

The assessment which saw over 150 staff interviewed, including Governors, Senior Management Team members, Directors, Managers and other staff throughout the organisation, as well as over 50 students and apprentices, was a thorough look at how Newham College not only provides its great selection of courses for students, but it also aids the student journey from post-study to fulfilling their career employment, how careers had been embedded within the curriculum:

“The College prides itself on its wrap-around service which is implemented from enquiry through to progression and beyond […] this was evidenced in the "Great Courses, Great Careers prospectus 2019/20” with short descriptions of qualifications linked to potential employment.

This is a strong reflection of one of the key strengths by the college. There is an “extensive amount” of information available to students and graduates both in hard copy and electronically. Evidence was gained that confirmed that information available to students, placed in Student Services, was “current, accurate and quality assured information and inclusive”.

In the assessment, Christine Smart outlines that managers and staff feel engaged in the process to establish Newham College’s vision and direction, willing to “embrace change” and “try new things” even if they were unsuccessful. The staff’s commitment to support the College’s great course, great career ethos is one of the many reasons why student success has been at an all-time high.   

In 2017/18 90.2% of students achieved overall and 95.3% passed the course that they had studied. Just under 95% of students completed their studies. The quality and performance of the apprentices improved in the same academic year with overall achievement reaching 77.6%, which is 8.5% above the national rate.

Progression for learners to further and higher levels of study or work showed that 93.5% of 16-18 year olds studying Level 1 progressed within the College either to a Level 2 course or a different Level 1 and around 95% of Level 2 students progressed within the College, of which 85.7% progressed to Level 3 and just over 9% continued to another Level 2 course. For 19+ Learners, progression at Level 1 was 89% and at Level 2 55% progressed to Level 3.

It was also noted that ESOL learners ages 16-18 and 19+ years were able to progress to vocational courses.

Other ways which Newham College supports students, especially those who are disadvantaged in east London, is through their Learning Revolution Trust; a charity which removes the social and financial barriers to education. The College is proud of the fact that “In this way, it is creating a culture of ambition, opportunity and learning.”

Christine Smart noted in her report that the College’s successive matrix Standard assessments have seen a “continuous improvement journey develop over that time” and showed how Information and Guidance played an important role in influencing the provision and support for students and apprentices.

Other key findings:

  • Newham College promotes the service which has been embedded within the curriculum for all those eligible to use it, using extensive means to promote it.
  • Supporting students and apprentices cross-college approach is highlighted in the staff’s professionalism and learner centric commitment.
  • Newham College was confident that it provided impartial careers education information advice and guidance which was delivered by qualified Careers Guidance practitioners.
  • Parents and carers spoke highly of the service provided in terms of the advice regarding learning and careers as well as the pastoral support provided.

Download the FULL report here:

Newham College's Matrix Accreditation 2019


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